Privacy Policy

PUBLISHED MAY 2018

Drain & Able is the controller of personal data provided to us and is therefore committed to respecting the privacy of individuals as required by the General Data Protection Regulation (GDPR).

WHAT PERSONAL DATA DOES DRAIN & ABLE COLLECT?

Drain & Able collects personal data which identifies you or that can be used to identify you. This personal data may include information such as your name, age, home address, telephone number, e-mail address, organisation name, job title, business address, bank and payment details, IP address.

HOW IS PERSONAL DATA COLLECTED BY DRAIN & ABLE?

• Email, post, telephone
• In person; events, conferences, partners, employees
• Drain & Able social media and discussion forums
• Third parties

WHY WE NEED YOUR DATA

Drain & Able need to know your data to facilitate the provision of a product or service to you as a customer or supplier. We will only collect the information that is essential to provide and oversee this service to you.

HOW DOES DRAIN & ABLE USE YOUR PERSONAL DATA?

• To communicate relevant activities and processes to you.
• To continue to develop the business, goods, services and activities of Drain & Able to you.
• To respond to enquiries and to keep you updated with the progression.

PERSONAL DATA WILL ONLY BE PROCESSED WHERE ONE OR MORE OF THE FOLLOWING CONDITIONS APPLY:

• You have provided us with explicit consent to process your data
• We have legitimate interests, which include processing Personal Data for the purposes of providing, improving and advertising our products, services and information
• Where such processing is necessary to perform a contractual agreement with you or in preparation of entering into a contract with you
• When necessary to comply with a legal obligation, resolve disputes and enforce our contractual agreements.

LINKS TO OTHER WEBSITES

Drain & Able’s website may contain links to other sites not controlled or monitored by Drain & Able. These sites may independently send you cookies and collect data and information. Drain & Able is not responsible for, and does not accept any responsibility for their actions or the content of their sites.

SECURITY

Drain & Able takes all reasonable steps to ensure that the personal data you disclose to Drain & Able remains in a secure environment. However, Drain & Able cannot and does not guarantee that your personal data will be free from unauthorised interception or access and Drain & Able shall not be liable to you for any losses caused by any such unauthorised interception or access.

Drain & Able is committed to protecting the personal data you supply to us. Information collected will be relevant to the purposes for which it is intended, and we will do our utmost to ensure that such data will be accurate and complete. Whenever personal data is obtained from you, you can request the information as to how that data will be used.

DATA RETENTION

Drain & Able will retain information you have supplied to us for no longer than is necessary for the purposes of which it is being processed or as long as the law requires with financial records being kept for six years.

YOUR RIGHTS

Right to Withdraw Consent

It is Drain & Able’s intention to give individuals as much control as is reasonably possible over how their personal data is processed by Drain & Able. Please note, the right to withdraw consent does not override any legal requirements stipulating data processing.

MAKING A COMPLAINT

Drain & Able is committed to protecting your personal data as explained in this Privacy Policy, however, if you have any reason to complain, please email us at info@drainandable.co.uk.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our Privacy Policy in the future will be posted on the website. By continuing to use our Website you will be deemed to have accepted such changes.